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Pulsus health tech
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Case Management

A "case" is any "opened" and "closed" project, transaction, service or response over a period of time to address a question, argument, request, suggestion, creation, or other complex operation. Multiple persons within and outside the organization are likely to be involved, with varying relationships to each other, as well as multiple documents and messages. Often referred to as adaptive or responsive case management, case management aims to enhance the organization's efficiency by putting case information front-and-center, rather than treating the process as central, the way workflow and BPM do. These records can be accessed for the entire length of your work on a given mission and will become the official record for that work. Case management is defined not as individual documents or images but as working on bundles of content. A "case" is a compendium of knowledge, procedures, advanced analytics, business rules, collaboration, and often social computing that relates to a specific relationship or problem involving a particular party such as a customer, supplier, patient, student, or defendant. The case file will include a series of customer emails, forms, process records, reports and supporting documentation, and will include compliance and audit management. Case management systems are designed to handle all of this to help achieve more efficient and optimized results – even as they also attend to and protect the individual bits of information found therein

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Citations : 13

Journal of Health Policy and Management received 13 citations as per Google Scholar report

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