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Nursing outcomes refers to the application and management of health service delivery incorporating its effect on patient care, quality and cost of services, and provider consumer relationship. Service is not one dimensional because every consumer of care is different, and every situation varies. Service is something intangible, spontaneous, heterogeneous, and unpredictable.
Nursing outcomes, just like nursing care, illustrate the primary dimensions of patient centered care that include respect for patient's values, expressed needs, and preferences; coordination and integration of care; information, communication, and education; transition and continuity; physical and psychosocial comfort; emotional support and alleviation of anxiety and fear; and involvement of friends and family in the delivery of service.
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